Contact
One address, read by a person: hello@houndapp.xyz. We aim to answer within two working days.
What to send where
| If you want to | Do this |
|---|---|
| Cancel, or ask for a refund | Email us, or use the link in your Paddle receipt. See the subscription terms and the money-back policy. |
| Find a receipt or an invoice | paddle.net, which finds it from your email address. Paddle is our merchant of record. |
| Get a copy of your data, or have it deleted | Email us. See privacy. |
| Report something broken | Email us. Telling us what your dog is called helps us find the account. |
Company
- DUNA YAZILIM DANIŞMANLIK LİMİTED ŞİRKETİ
- Etiler Mah., İncesu Sk. No 14/5, 34337 Beşiktaş, İstanbul, Türkiye
- MERSIS number: 0314159625300001
- Tax number (VKN): 3141596253
One thing we cannot help with
We cannot advise on whether your dog needs a vet. If your dog is unwell, in pain, has changed suddenly, or has injured somebody, please contact a veterinarian or a qualified behaviourist rather than us.